Frequently Asked Questions

Q: I would like to set up an indoor playground so how do I get started?

A: If this is the first time you enter into the indoor play business, there are a couple of things you can do to get started:

  1. Familiarize yourself with the business concept and indoor playground products. You can navigate to “The Business” section of the navigation bar and read the content, after which you can move on to browse our product offerings.
  2. Read the articles and guidance in our resources area to understand how to start and run an indoor playground business.
  3. And of course, talk to us directly: you can make a phone call, send us messages on facebook, or write us an email, our consultant will find out your needs, and provide you with advices on site selection, design ideas, and help you create the perfect playground that maximize your profit.

Q: What is involved in the process of setting up an indoor playground business?

A: For the complete process and work flow, please refer to the details at the “Process” section where we will run you through all the steps of owning and running an indoor playground.

Q: How much will your indoor play equipment cost?

A: As the manufacturer in China, our equipment is roughly 60% – 70% cheaper than the same products offered by foreign manufacturers and dealers.

Because the indoor playground is always custom designed and involves many products and accessories, the final price has to be calculated based on the final playground design.

However, to get an idea about our pricing, please feel free to browse through our custom indoor playgrounds and indoor play structures design, if you are interested in any of them, please contact us for a quote of its price.

Q: How much money should I have to start up an indoor playground business?

A: The investment required depends on a few factors such as the cost of equipments, rental, labor costs, etc. Generally the bigger the play centre is, the more investment it needs. The advantage of investing in an indoor playground lies in its flexibility to meet almost any budget. You can start off with as little as $10,000 or you can spend over $10,000,000 to build an indoor amusement park! All scales of business have their own positioning in the market and an equal opportunity for success.

The articles in our resource area will help you find the optimal position for your playground, and calculate your investment amount and cost.

Q: When can I fully recover my investment, and how much profit will I make?

A: Like most well positioned business that targets the tremendous children’s service market, the Return on Investment (ROI) is usually high. This is particularly so in the emerging economies. However, every market differs in its needs and demands, so a prior financial analysis can show you the estimated profit potential to expect. The Profit and Return section on our website will explain to you in further details on this topic.

Q: Why doe Funlandia call itself a turn-key playground solution provider?

A: We call ourselves a turn-key solution provider because we are the only manufacturer that offers full-range products for indoor playground business, and provides support in every step of running your indoor playground. See the details.

Q: Is Funlandia a Franchisor?

A: No. We are a manufacturer of indoor playground equipments and a reliable business partner of our customers. However, we render support that equals or surpass those of franchises. For more information on how we differ from a franchisor, please check out the “Better than Franchise” page.

Q: Can I have a customized design for my indoor playground?

A: Absolutely, and it is completely free! We provide 3-D rendering and design drawings in detail for your playground. The design will be tailored to your play space and individual requirements. It will serve as the blueprint for your playground infrastructure which will be stated in the purchase contract. That way, you can be assured that what you see is what you get. To request for the design, we would need you to fill out our Request For Design Form. Feel free to contact us if you need any assistance in answering the questions on the form.

Q: How fast can I receive the products after placing order?

A: The normal lead time for an entire custom designed indoor playground is 2 to 3 weeks, it takes another 2-4 weeks to ship from Shanghai to your country depending how far you are from China.

Q: How much in advance should I place my order if I want to launch my business before a certain deadline?

A: The best way to estimate is to trace backwards from the official opening date. Assuming you are opening a mid-sized indoor play center (300sqm) in North America, the breakdown of the schedule would be like this:

— production and inspection –> 2-3 weeks
— Shipping by sea and custom clearance –> 4-6 weeks
— Installation and test running –> 2-3 weeks

In this case, you should place the order 8-12 weeks in advance before your opening date. You would need more time if the size of your playground is larger.

Q: How do I go about installing my indoor playground?

A: To ensure that the quality and longevity of play equipments is not compromised, we suggest that your first playground is set up by our professional installation team, usually after working with us on your first installation, you will be able to install the playgrounds by yourself in future. Customers who have experienced building worker and are familiar with indoor play structures can install the playground by themselves under our instructions.

Q: I have never imported products from another country. Is the import process a hassle?

A: Globalization and the internet have made establishing an international business much easier than people usually think. Specialized shipping agency and freight forwarder can handle most of the work involved in the shipment, leaving the importer with just some simple paperwork. With an experience of exporting to over 20 countries, Funlandia will help you sort out any issue and make sure the importation is a breeze.

Q: Can I tour your factory?

A: Certainly. Each and every of our customers is welcome to visit our office and factory in Shanghai City, we are only half hour from the Hongqiao airport and 50 minutes from the Pudong Airport. We are excited to meet every customer in person and demonstrate to them our production system.

Q: What if anything goes wrong with my playground equipments?

A: Our playground equipments are covered under the factory warranty and we always ship some spare parts for the more vulnerable sections of the infrastructure. That way, customers can replace them quickly and effortlessly when the components fail. In case the spare part you need is out of stock, we will ship it to you via international express delivery so you can receive the parcel in the fastest possible time. Our account managers are on duty 7 days a week; they can provide troubleshooting via the phone or the internet.

Q: What is the difference between Funlandia Indoor Playground Site and Funlandia Outdoor Playground Site?

A: If your main interest is in the indoor playground products, you should visit the Funlandia Indoor Playground site, if your main interest is in outdoor playground and outdoor fitness equipment, you should visit the Funlandia Outdoor site.

The link to the other site is located at the right hand corner of the navigation bar. For example, you are currently on the Funlandia Indoor Playground Site, the link will bring you to the Funlandia Outdoor Site, and vice versa.

Q: How do I keep myself updated with your latest promotions and product offerings?

A: You can subscribe to our newsletter or add us on Facebook and Twitter. The latter allows you to receive the latest updates as soon as we released it. It is also a good feedback channel for those who would like to communicate with us.